Cashless

CASHLESS

At the Mallorca Live Festival 2018 we are introducing the cashless payment system and the option as well to charge money beforehand.  Precharging allows you to avoid the queues and by doing so you can consume when you arrive at the Festival, without going through the Top-up Points – Mallorca Live Cashless.

HOW DOES IT WORK?

Register as a user of the Mallorca Live Festival, charge money from your home taking advantage of our exclusive offers where we will add free extra credit to your precharge, and once you are at the festival, avoid the queues to recharge.  You will be able to consume as soon as you arrive, without going through the Top-up Points – Mallorca Live Cashless.

THE WRISTBAND STEP BY STEP

BEFORE THE FESTIVAL

● Reguster as a user here
● Link your entrance with the booking reference code.

● Now you can use your credit card to charge money from your account.

Remember, Mallorca Live Cashless is the only payment method within the festival and the service for drinks in bars, food stands, in the market and to buy merchandising. The free money that we add to your money can only be consumed in drinks and with the offers you can see here with your online recharge 👇

INSIDE THE FESTIVAL

  • When you arrive at the venue your ticket will be exchanged for your Wristband. If you have previously loaded money online, you will not have to do anything else, your wristband will come loaded with the balance that you have previously charged ready for you to consume.
  • If you have not yet loaded money into it, you can go to the Top-up Points – Mallorca Live Cashless to load money on your wristband, with a credit card or in cash.
  • Remember that the free extra money that we add to your wristband when you charge can only be consumed in drinks

You will be able to charge your wristband as many times as you need:

  • With cash money or credit card at the Top-up Points – Mallorca Live Cashless.
  • You will eb able to use it for drinks at the bars, food stores, market and to buy merchandising.

ONCE THE FESTIVAL FINISHES

  • We will refund the money that you have not spent (Remember that the free extra money that we add to your wristband when you top-up online, if not used, will not be refunded).
  • The process of refunds will start on May 17th and you can do it from the same website until May 30
  • For money refunds you must use the online refund form

* Refunds will cost  1€ for transfer costs.

And if you still have doubts, in this video we explain it to you in a simple way, if you have any incidence, do not hesitate to write to cashless@mallorcalivefestival.com