MALLORCA LIVE FESTIVAL 2020 TRANSFORMS: INFORMATION ABOUT TICKETS
Measures for the new normality that limit the maximum capacity for outdoor concerts in the Balearic Islands to a thousand people prevent the Mallorca Live Festival from being held as planned. For this reason we give you two options:
- Keep your tickets for the sixth edition of the Mallorca Live Festival that will be held from June 11 to 12, 2021. You will have a discount for Mallorca Live Festival 2020 Summer Edition that will be held this summer. If you choose this option, you will not have to do anything else.
- Return your tickets: you can request a refund for the next 14 days (until Friday, August 7 at 12:00 AM) by completing the following form on our website:
Mallorca Live Festival 2021 will only last two days: if you bought your 3-day pass it will become a 2-day ticket and you will automatically receive € 15 cashless money to consume inside the festival venue (it corresponds to the price difference between the 2-day and 3-day passes).
Whether you decide to keep your tickets or request a refund, you will receive a confirmation email on Monday, August 11, 2020, after the 14 days deadline for the return request.
From Mallorca Live Festival and from See Tickets we will process your request as quickly as possible within the time limits indicated by law. In the returns cases payment will be made within a maximum period of 60 days once the return period has ended (from August 7, 2020).
If you have any issue during the process or have any questions, please contact us at firstname.lastname@example.org and we will try to answer you as soon as possible.