GET YOUR MONEY BACK!

WeezPay widget

IMPORTANT NOTICE

Do not enter the barcode from your ticket to create the account, as it will not be linked to the wristband you used during the event.

If your balance does not appear in your Cashless account, please check that your wristband is linked to your Cashless account. The 6-letter code from your wristband must appear in your Cashless account along with your email address.

Once the refund is requested, you will receive the remaining balance in your bank account within a maximum of one month, depending on your bank.

How can I request a refund for unused money?

You may request a refund of the unused balance through your user account from June 16 at 10:00 a.m.

There are no processing fees for this service.

To request a refund:

• If you have created a cashless account: log in, request the refund, and enter your card details. The remaining balance will be refunded to this card.
• If you have not created a Cashless account online, you can do so by entering the 6-letter code from your wristband. Once logged in, request the refund and enter your card details. The remaining balance will be refunded to this card.

Important notice: do not enter your ticket barcode when creating the account, as it will not be linked to the wristband you used during the event.

If your balance does not appear in your Cashless account, please check that your wristband is linked to your Cashless account. The 6-letter code from your wristband must appear in your Cashless account alongside your email address.

Once the refund has been requested, you will receive the remaining balance in your bank account within a maximum period of one month, depending on your bank.

If you have any issue or enquiry, please contact us at cashless@somoslaisla.org